Powerfull WhatsApp call-center

Turn WhatsApp into a full cloud call center

Link your numbers, answer every call with visual IVR flows and live agents, run voice broadcasts and bulk message campaigns, and manage it all — agents, queues, AI, billing — from one dashboard.

Runs on your own server · Multi-tenant · No Docker required

Multi-number

QR linking

Visual IVR

Drag & drop

AI agent

Voice + chat

Live agents

Browser + SIP

Agent ConsoleLive

Ayesha Rahman

+880 171 ••• •42 · Order status

MK

Mehedi Khan

Agent Nafija · ext 3

On call00:47
IVR journey 2 in queue
WelcomeMenu · 2Support queueAgent Maya
Visual IVR builderAI voice agentBulk messagingVoice broadcastLive chat inboxNumber filterGroup extractorPollsSIP gatewayMulti-tenantPrepaid walletWebhooks & APIVisual IVR builderAI voice agentBulk messagingVoice broadcastLive chat inboxNumber filterGroup extractorPollsSIP gatewayMulti-tenantPrepaid walletWebhooks & API
Everything included

One platform for calls, IVR & messaging

Every tool your WhatsApp call center needs — no add-ons, no per-feature pricing.

Multi-number linking

Pair unlimited WhatsApp numbers per tenant with a QR scan and keep an eye on health, pacing and quarantine.

Cloud call center

Inbound calls auto-answer, queue with position announcements and route to available agents in the browser.

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Visual IVR builder

Drag-and-drop menus, prompts, conditions, webhooks, voicemail and transfers — multiple flows per number.

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AI voice agent

An LLM-powered assistant answers callers with speech-to-text + TTS, uses your knowledge base and escalates to humans.

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Voice broadcast

Campaign engine dials thousands of numbers with spoken or uploaded audio, pacing and multi-number load balancing.

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Bulk messaging

Text, image, video or document broadcasts with random delays, batch pauses and delivery/read tracking.

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Number filter

Upload any list and instantly verify which numbers are on WhatsApp, then export clean has/has-not lists.

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Live chat inbox

A real-time two-way WhatsApp inbox with media, blue-tick receipts and contact presence for your whole team.

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Built-in CRM

Customer profiles, pipeline, tasks and automations living right beside your calls and chats.

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Order confirmation calls

An API that calls customers to confirm COD orders by voice, keypad or chat reply — with webhooks back to your store.

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Call recording

Auto-record every conversation end-to-end onto one timeline with an in-app player and retention controls.

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Appointment booking

A public self-booking page for your services, managed from the same dashboard as your calls.

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Groups & polls

Extract members from joined groups for export, and send WhatsApp polls with live vote tallies.

SIP gateway

Register softphones or a PBX and bridge WhatsApp calls to SIP with targeted parallel ringing.

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Wallet & plans

Prepaid wallets, manual top-ups with admin approval and plan-based quotas for every tenant.

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Analytics & API

Call history, summaries and sentiment, Prometheus metrics, signed webhooks and a scoped public API.

Live call routing

Many callers. One number. Zero missed calls.

Watch how simultaneous WhatsApp calls flow through your IVR and land on the right agents — in real time.

  • Simultaneous calls

    Concurrency set by your plan — callers never hit a busy signal.

  • Smart queues

    Hold music, live position and estimated-wait announcements.

  • Extensions & departments

    Route by extension, department or first available agent.

  • Browser + SIP agents

    Agents answer in the web console or on any SIP softphone.

3 talking 1 in queueavg wait 0:18
ARAyeshaDCDanielFNFatimaJWJamesIVR · QueuesTaskin · 0Nafija · 1Saifan · 2
Ayesha → IVR → Agent Taskin
Visual IVR builder

Design call flows visually — multiple IVRs per number

Build once, answer forever. Every call walks your flow: prompts, menus, queues, AI and voicemail.

Welcome flowAfter-hours flowAI + direct ext.

Tenant default

Start
Welcome prompt
Main menu
Support queue
Agent connected

Caller pressed 2 → routing to Support

  • Drag-and-drop canvas

    Menus, prompts, collect, conditions, webhooks, voicemail, hangup — wire nodes visually.

  • Human + AI transfers

    Send callers to agents, departments, extensions or an LLM-powered AI voice agent.

  • Multiple flows per tenant

    Assign a flow per number, set a tenant default and a separate after-hours flow.

  • Natural voices

    ElevenLabs text-to-speech and uploaded audio prompts, with speech + DTMF + chat input.

Campaigns

Voice broadcast & bulk WhatsApp messaging

Reach thousands of customers with calls and messages — verified, paced and tracked in real time.

  • Verify before you send

    Every uploaded number is checked against WhatsApp first — no wasted sends.

  • Human-like pacing

    Random delays between messages and batch pauses keep your numbers healthy.

  • Rich media

    Send text, images, video or documents with captions from your media library.

  • Delivery & seen tracking

    Watch sent → delivered → seen live, with monthly quotas per plan.

Campaign · July promo blast

Running
120 / 2,000 sent 115 delivered 85 seen
AS

EasyMaxSoft

online

Same engine powers voice broadcast calls with TTS or uploaded audio

Pricing

Simple plans, prepaid wallet billing

Live packages straight from the platform — sign up, top up your wallet and activate any plan.

FAQ

Frequently asked questions

Everything you need to know before launching your WhatsApp call center.

Is this the official WhatsApp Business API?

No. This is a built on the linked-device (multi-device) protocol. You link your own numbers by scanning a QR code — no Meta approval process, no per-message API fees. As with any unofficial tooling, use sensible sending behavior; built-in pacing, verification and number-health tools help protect your numbers.

How do agents answer calls?

Two ways: the browser Agent panel — answer, mute, record and chat from any modern browser or any SIP softphone/PBX registered in Zoipar pr Portsip against the built-in SIP gateway. Calls route by extension, department or first-available, with queues and voicemail as fallback.

Can I run multiple numbers and multiple IVR flows?

Yes. Link as many numbers as your plan allows, and design unlimited flow variations in the visual builder: assign a specific flow per number, set a tenant-wide default, and a separate after-hours flow driven by your business-hours schedule.

How does billing work?

Every workspace has a prepaid wallet. Request a top-up (bank transfer, card, cryptocurrency etc.), a admin approves it, and the balance lands in your wallet. Paid plans are then purchased directly from the wallet balance. Free plans never require balance.

Does it support AI and natural voices?

Yes. Connect any OpenAI-compatible LLM for an AI voice agent that answers with your knowledge base and hands off to humans. Prompts can use ElevenLabs text-to-speech or your own uploaded audio, and callers can respond with speech, keypad tones or chat digits.

How do I register and use the free trial?

Click "Start Free Trial", create your account, verify your email, and log in. Your free trial will be activated automatically, allowing you to explore all available features..

Ready to launch your WhatsApp call center?

Create your workspace, link a number and answer your first call in minutes — IVR, agents, campaigns and billing included.